How the New Partnership Method works
01
Listen before assuming
When someone says they want respect, what do they mean? Being heard without interruption? Being consulted before decisions are made? People arriving on time? In mediation, we stop and ask. The more clearly we understand the words, the easier it is to identify what needs to change in everyday life.
02
Make room for feelings and needs
Someone who is angry or afraid finds it hard to listen and consider new possibilities. So we make room for hurt, disappointment and concerns. Understanding what each person is trying to protect and what they need to feel secure allows us to start looking for solutions that address both people’s needs.
03
Define where you want to go
What will an ordinary day look like when the disagreement is resolved? How will you make decisions? How will you talk when something goes wrong? These questions turn a general wish for peace into a clear picture of the life you want to build. That picture helps identify shared goals and assess which solutions advance them.
04
Turn understanding into practical steps
An agreement needs to work after people leave the mediation table. We clarify who is responsible for each action, when it will happen and how decisions will be made if circumstances change. We also build a way to talk and resolve future disagreements, so the partnership can handle real life.
05
Begin with a question
Think of a disagreement that concerns you and ask the other person: “What would you like to be different once we resolve this?” Let them finish. Ask why it matters and explain in your own words what you understood. Then share what matters to you. This is how you begin a conversation both of you can take part in.
06
Learn the foundations
In the introductory course, I teach the foundations of mediation and the New Partnership Method in ten lessons. We learn to identify needs, ask questions and guide conversations towards understanding and cooperation. You can begin practising at home, at work and in your relationships. The course provides a foundation for learning and practice; professional mediation requires further training and experience.
Explore the introductory course
One conversation can be a beginning.
You can start in your next conversation: ask, listen and explore the future you want to build together.
Explore the 10 lessons